Terms of Service
Last updated
These terms apply to the marketing content services ViraloopAI Ltd. provides at viraloopai.com.
Your account and workspace
Use accurate account information and keep your sign-in details secure. If you create an account for a business, you must have authority to act for that business. Give workspace access only to people you authorize to use it.
You can stop using the service at any time. Email us to request account closure.
Plans, payments, and credits
Review the plan, coverage period, price, and included allowances shown at checkout before paying. Paystack processes payments, and we confirm your coverage or purchased credits once we verify payment. Renewals are purchased manually.
Eligible generation and editing tasks can use credits. The service shows the available balance and any applicable expiry. Review the credit amount shown before approving paid work. If you believe you were charged incorrectly or want to request a refund, include your Paystack transaction reference when contacting us. Your rights under applicable consumer law still apply.
Your materials and generated content
You retain any rights you hold in the materials you provide. You give us permission to store, process, and use those materials, and to share them with the service providers needed to perform the work you request. Make sure you have permission to use any photos, logos, music, likenesses, or other material you submit.
You may use the content we generate for your business, subject to applicable law and any third-party rights or licence terms. AI-generated content may be inaccurate or resemble other material. Review it for accuracy, permissions, and suitability before publishing, especially claims about products, prices, or people.
Acceptable use
Use the service lawfully. Do not use it to impersonate people, commit fraud, infringe someone else's rights, distribute malware, or access another account without authorization. We may restrict access when necessary to protect users, investigate abuse, or comply with the law.
Service changes
Features and availability can change, and generation can be delayed or fail. We will post updates to these terms on this page and provide additional notice of material changes where required. For details on how we handle personal data, read our Privacy Policy.
Contact us
For questions about these terms, your account, or a payment, email support@viraloopai.com.
ViraloopAI Ltd.
Lekki, Lagos